Shopping Information
You can easily find products by using the search bar at the top of our website or by navigating through our categories. Our products are organized to help you quickly locate items related to your health and fitness goals.
Absolutely! We provide comprehensive product information, including ingredients, usage instructions, and benefits. If you have specific questions, our customer service team is also available to assist you.
Unfortunately, once an order is placed, it cannot be modified. Please double-check your cart before completing your purchase. If you have concerns, contact our customer service for assistance.
You can subscribe to our newsletter by entering your email address in the designated field at the bottom of our website. Stay informed about new products, promotions, and health tips!
Many of our products are suitable for vegetarians/vegans. Look for specific product labels or check the product description for detailed information. We strive to cater to various dietary preferences.
Payment Information
We accept major credit/debit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer secure payment options such as PayPal for your convenience.
Yes, your payment information is secure. We use industry-standard encryption to protect your data. Your privacy and security are our top priorities.
For security reasons, we do not store payment information. You will need to enter your payment details each time you make a purchase.
Yes, we often have promotions and discounts, including those for bulk orders. Check our website or contact customer service for current offers.
Currently, our system supports only one payment method per order. Please ensure you choose the preferred method during checkout.
Order and Returns
Once your order is shipped, you will receive a tracking number via email. Use this number to track your order on our order tracking page here
Unfortunately, we cannot cancel orders once they are placed. Please review your order carefully before confirming the purchase.
Contact our customer service immediately with your order number and details. We will work swiftly to resolve the issue by arranging replacements or issuing a refund.
Once we receive your returned items, refunds are typically processed within 5-7 business days. You will be notified via email once the refund is processed.
Yes, we accept returns within 30 days for unused and unopened products. Please contact our customer service team to initiate the return process.
Customer Support
You can reach our customer service team through the “Contact Us” page on our website or by emailing info@yannis.ng. We strive to respond to inquiries within 24 hours.
Yes, we offer free virtual consultations with certified trainers and nutritionists. Contact our customer service to schedule a consultation and get personalized recommendations for your health and fitness journey.
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